Impress your guests.
Earn more profits.
Streamline your operations.
Incoming & outgoing parcels/packages workload is impacting the operations and guest satisfaction in hotels.
This is a great opportunity to offer the best service & make money in return.
PackPorter IO helps you to manage the hassle
and get the most profits.
Impress
Inform your guests without them asking first!
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PackPorter keeps your staff updated. It shows who is checking in today and already received a package. It also reminds who is checking out and hasn't collected their package yet.*
It keeps your guests updated by sending an e-mail when they receive a package during their stay.
For events & conferences, it keeps the event organizers updated on packages that haven't arrived at the property as planned.
*feature available with PMS integration
Never keep your guests waiting for a delivery.
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All packages are logged into PackPorter with their precise location in the property. Looking for a package for too long is history now.
All staff on the property can access the package data from their mobile phones or computers. They don't need to wait for someone who is away from their desks to ask which guest received a package and its location.
PackPorter is typo-proof. The guest's name spelled wrong? Or it's typed incomplete? The package doesn't have a name on it? No problem! We got you covered.
Earn
Make the most money out of packages.
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For incoming packages, you can charge:
- Handling fee per weight & size.
- Storage fee per weight & size. (and per day)
- Porterage fee for room delivery.
and more.
You can charge for handling outgoing packages too.
All of these are fully flexible and can be customized for each property.
One size does not fit all.
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Luxury hotels, holiday resorts, business hotels, conference hotels. Each one has a different clientele which requires different treatment.
It's flexible: let's say a regular guest gets charged for each package, platinum never pay, gold & silver get 3 free of charge packages for each stay. And everyone pays if a package sits in storage for more than 10 days.
At the same time, each event owner gets 10 free small & medium packages up to 30 lbs. for their event, but heavier packages always get charged.
And residents don't pay unless they get packages over 50 lbs.
And best of it? All these are tracked automatically!
With PackPorter, the limit is your imagination!
Stay on top of your books.
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You don't need to worry about mischarging or not charging at all. All fees are calculated automatically and tracked to the last penny.
Including the waived fees!
Are you sharing room delivery fees with the bellmen? We track their cut too.
Streamline
No shipping & receiving staff 7 days a week? No problem!
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With PackPorter, all staff on the property can effectively collaborate on receiving and delivering the packages. The things will move very smoothly as if the shipping & receiving person is on-site 24 hours/7 days.
Logging a package into PackPorter is only shooting a photo of the package label. So easy that anyone can do it.
FedEx, UPS, USPS, DHL, Purolator, Canada Post, Royal Post, Hermes, DPD, YODEL. All major international, US, Canada & UK carriers and even local ones are supported.
All transactions in PackPorter are logged - including proof of delivery to guests. You will know who to hold responsible if something goes wrong.
Stay on top of your package operations.
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The staff of the hotel and outlets get notified of the packages and their storage locations. As soon as the packages logged into PackPorter.
Are you running low on the storage area? PackPorter helps you to reclaim it by letting you know of the packages sitting in the storage for, let's say, 60 days.
Do you know when and how many packages your property receives each week/month/year? Do you know when you need a hand e.g. hire temporary staff to manage them? You will know them by heart once the data accumulates in PackPorter.
Can you give it a try?Yes.You start. If you don't see any value (which is really unlikely) or you simply change your mind, cancel within 30 days.No obligations.
